Better customer experience thanks to 3-in-1 reservation system

bbv developed a reservation system for individual passengers in collaboration with Pilatus-Bahnen AG. The new system significantly improves passenger flow locally and the visitor experience. With this solution, the railway company and bbv are building directly on the success of an earlier software project.

More than AI: These are the key IT trends for 2024

Security, data strategies and artificial intelligence: These three topics rank highly on bbv’s Technica Radar for 2024. In this interview, Marco Ravicini and Patrick Labud from the CTO Board discuss “AI-as-a-colleague”, theft of customer data and the impact of the EU’s Cyber Resilience Act on Swiss SMEs.

“Good ideas are our raw material”

Alan Ettlin has been COO of bbv Software Services since April 2024. Who is the 46-year-old Lucerne native, who once dreamed of becoming the “world’s best programmer”? We caught up with him to find out.

Innovative B2B online marketplace for construction materials

bbv developed an all-in-one solution for direct business in the construction industry in collaboration with cubotoo. The result is a fully digitalised trading platform without any media discontinuity, which includes a negotiation function and optimised user experience.

Digital patient journey for SPZ thanks to new app

bbv developed an app for the Swiss Paraplegic Centre (SPZ) in Nottwil in collaboration with heyPatient. Enriched with custom developments, the app manages appointments, helps with patient onboarding and supports navigation around the campus.

Making effective use of BIM data in facility management

Building information modelling makes it easier to plan and construct buildings, as well as operate them. But only under the right conditions. Christian Gavesi, project manager at bbv, explains in an interview which hurdles arise when using BIM data in facility management – and how Insel Gruppe AG is tackling them today.

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